xbox one audio settings not showing

It is due to a failed implementation of handling Dolby Prologic Surround. Before the recent update there was a slider that was labeled 'mixer'. Currently the only workaround is to set your XBox One to "Stereo Uncompressed" which is less than ideal. If I select "Stereo Uncompressed" in sound setting in Xb1, my AVR gives me the "Dolby PLII Movie" and "DTS Neo:6 Cimena" output options. I am hopeful they can fix this by changing the Xbox One OS so that it will change how many channels it sends to the amp based on the number of channels present in the media stream. The problem is that the left and right surround channels sound through both left and right surround speakers. © 2020 GAMESPOT, A RED VENTURES COMPANY. Streaming Video Quality - up to Ultra HD (on One S/One X models); up to High Definition on all other Xbox One models; Sound quality - up to 5.1 surround sound; Closed Captions (Subtitles) - Yes; Audio Description - Yes; Live Streaming - Yes; Live ad support - … And then go to Video output. How can I set it up?? The grand prize winner will take home the console and game. This is a known bug that MS have been aware of since at least Jan 2014. The only thing I could think is maybe the devices are turning on in a sequence that is forcing the stereo signal, but haven't quite noticed a pattern yet. If I select Multi Channel Stereo, I get sound from all speakers, but this is stereo sound, with all sounds coming from all speakers. Then go to Settings. Switched the option Bistream out to 7.1 and sound came back. I jus tried playing a video on youtube through chromecast. If you're … MS have recently stated on the beta dashboard forums that this should be a feature request. Listen for two “power-up” tones a couple of seconds apart. Audio-video receiver; Xbox One console; Use the Input button on your TV’s remote control to switch the input source of your receiver away from the console and then back (for example, HDMI1 to HDMI2, then back to HDMI1). Please help. Make sure that Deactivate when not showing is checked. Hopefully on their list... New comments cannot be posted and votes cannot be cast. Looks like you're using new Reddit on an old browser. I have read on other forums that Uncompressed PCM is the best for best quality sound. Check HDMI cable and ports. Make sure you're in the right voice chat channel. The surround speakers don't output any sound (constant static). If you have a problem with your audio, just comment and I'll try my best to reply back with a solution. Select Profile & system > Settings > General > Volume & audio output. With Lightstream, Xbox creators can add overlays, alerts, different scenes, and more to their stream without needing to invest in a streaming computer or capture card. Disc drive makes grinding sound. Set Xbox One to output Stereo sound . I'd also like to provide some insight on this issue, but as Raynger General indicated above, this is due to how the Xbox One handles stereo audio. Then I went to the Xbox one audio settings and then audio output. This may also show up as just Resolution. Playing the video in multi Chn outputs sound from only front, center and sub. This guide will show you how to reset your Xbox One’s display settings when you can’t see the screen. I tried a dolby test video that plays the sound through each speaker separately. (Please no rude comments. You could use it to mix the sound from your console, or HDMI input, to your S controller 3.5mm jack. Unplug the power cord from the back of the console for at least 1 minute. Your one source for all things Xbox on Reddit! The response below. Opening the Microsoft Store; Inside the Microsoft store, use the search function in the top-right corner of the screen to search for “Xbox Accessories“.Once you arrive at the correct listing, click on Get to download the application on your … Xbox One supports the following resolutions: 480p, 720p, 1080i, 1080p, 1440p, 4K UHD. Support article on it: http://support.xbox.com/en-GB/xbox-one/live-tv/digital-sound-not-working. You need to enable JavaScript to run this app. Hi there, I've recently been using the new Spotify app on my Xbox One while playing games and it's been fine until now. I would not expect 5.1 from anything other than games and movies on an x1 anyways. When setting up a headset with an Xbox One and the Speaker audio options are grayed out and can't be selected, make sure to uncheck the box Using HDMI or optical audio headset. So I turn it all on manually and everything is perfect. I'd also like to provide some insight on this issue, but as Raynger General indicated above, this is due to how the Xbox One handles stereo audio. The youtube is the only one I could find silent surround. Turn off your Xbox. Anyone else having this issue or know why this could be happening? Then go to Display & sound. I tried the HDMI connection but got the same. Only resolutions supported by your display will appear. With this setup, I get only "Multi Channel IN" and "Multi Channel Stereo "sound options on my AVR. Set the option that best fits your display. Multi channel in is for a device that has its own dolby decoding built in. Ok, I found something. So it does sound like a power on sequence problem. Xbox One Original; Xbox One S; Xbox One X; Press and hold the Bind button and the Eject button at the same time, then press and release the Power button. Microsoft Xbox One. I tried a couple tests on mine. This is due to HDCP. If I select Multi Channel IN, I get sound only from the FL, FR, Centre and Sub. Don’t just tap it; hold the button down. Plug your Xbox back in. The youtube videos I tried didn't seem to have any surround. When it plays the rears the same sound comes from the opposite speaker. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Then, type “ms-windows-store://home” and hit Enter to open up the Microsoft Store. My AVR is connected to Boston Acoustics XS 5.1. If the content you are playing has two channels just send two channels to the amp. I wouldn't really consider that a bug but outputting just the active channels would be a desirable option. Have you set the HDMI input to surround sound? I connected my Xbox One through optical audio to a Sony BDV-E2100 Home Theater. Check your Fortnite voice chat channels. If you are playing a game or media with more than two channels send 5.1 or 7.1 channels to the amp. Make sure the controller is connected to the Xbox One. Selecting this, I get output form whole 5.1 system, but the Input signal detected by AVR is only a 2 channel input. The only issue is it will be neutered surround with only Centre, Left, Right and Surround channels. Thanks, good to know. PS5 Restock Updates: Where To Buy The PS5 In December, Fortnite Galactus Event Recap: Here's What Happened During The Live Event, You Can't Play Fortnite Right Now Until Season 5 Starts. Cookies help us deliver our Services. Press question mark to learn the rest of the keyboard shortcuts. http://support.xbox.com/en-GB/xbox-one/live-tv/digital-sound-not-working, https://forums.whirlpool.net.au/forum-replies.cfm?t=2239812&p=2#r24, Cyber Monday And Black Friday Deals Still Available. Surround speakers don't output any sound. Every other setting should be ignored. I believe my Marrantz is taking the uncompressed stereo and converting it into 5.1 output. Lightstream (a cloud-based live streaming service that is set up via web browser) is now integrated with the Twitch Xbox app. So far under my testing using hdmi audio files everything appears to be 2.0 regardless of Xbox One Audio settings (bitstream or uncompressed 7.1) and the kodi audio setup config. This time the sound options were "multi Chn in" and "multi Chn stereo". *Open to the US, Puerto Rico, and Canada (excluding Quebec). Problem solved. Next, from the newly opened context menu, choose Open Sound Settings from the list of available options. Turn your Xbox on with the power button and try Netflix again. If you'd like to see this feature implemented on Xbox One, I'd encourage you to visit Xbox User Voice and support your suggestion: While many of us still consider this a bug you should make your voice heard as they requested here, http://xbox.uservoice.com/forums/251650-console-accessories/suggestions/6347588-xbox-one-surround-support. If I'm set to 5.1 uncompressed, the receiver is getting 6 pcm channels all the time regardless of the source. This is also the case with the videos I played back through chromecast. I do not want this, I want proper 5.1 surround sound. Power Cycled the console with no luck. Press the Xbox button to open the guide, then select System > Settings > General > Volume & audio output. (See screenshot) showing all of the settings you should have set in this menu. My receiver started "blinking" between stereo, surround, and nothing every few seconds. My Denon also only says Multi-In no matter what any of the settings. Turn your Xbox One off for at least 10 seconds and turn the power back on and see if the microphone has started working on it. My xbox one is having trouble saving the audio settings for my setup: cable box > Xbox one > AVR > TV, all controlled by a Harmony One remote. The audio would click and pop. Originally that digital passthrough setting said "beta" on it but that seems to have gone away in some update. Also, going through accessories and devices > controller > Device Info > Volume just extends the left bar settings menu where you can adjust mic pickup and volume. Xbox Support. Thank you for all the help Barry! ALL RIGHTS RESERVED. Playing the video on either Dolby or DTS gives me proper surround sound. In contrast, if I select 5.1 uncompressed in audio setting in XB1, the input is detected as 5.1, but output is only from front, center and sub. The Xbox in this setting will send Dolby Pro Logic surround to your amp for games so you will still get Games in surround sound. PC gaming is all about choice and customization, over the past year we’ve rolled out Xbox Game Bar updates focused on that. Turn off your Xbox One console and TV before you unplug the HDMI cable. Not saving audio settings. You need to enable JavaScript to run this app. What to do if your Xbox One has no sound or audio problem Reboot the Xbox One console. Switched all in game audio settings with no luck. Your Xbox One console transmits video and audio signals to the TV via HDMI. I am getting super confused. My xbox one is having trouble saving the audio settings for my setup: cable box > Xbox one > AVR > TV, all controlled by a Harmony One remote. Maybe it's just the youtube app or the youtube content? The Xbox Game Bar was designed to record clips of video games, but it’s useful for any type of video capture. To the receiver it looks like all the channels are online, but audio seems like it … With the console powered on, hold down the power button on the console for a few seconds … I was having problems getting 5.1 audio out of my Xbox One. The Xbox One will try to detect the correct audio output format. This allows the player to minimize the amount of stutter/judder that you might otherwise see when playing back videos which do not match up well. This is the same issue that occurs with 5.1 input converted to 7.1 input, but it's more difficult to notice as just the two rear channels are missing, rather than all the rear channels and the center channel. Then I tried playing the same video on xb1 youtube. If it doesn’t look the same, then configure it to the way it shows in the screenshot provided. So it has to be the Xbox one. Select the TV resolution option. Now all of the sudden I've been playing music through spotify but the volume control/app control in the xbox home sidebar (when you press the home button) just isn't showing up anymore so I can't even turn the volume down to hear the game I'm playing! I don't know what my xb1 is doing this? Once this box is unchecked, the options under Speaker audio will become available and can be changed. In settings it's under "TV & OneGuide" and "Audio & Video". While your Xbox is unplugged, press and hold the power button on the console for 5 seconds to discharge it. While the Logitech software can adjust the order things are powered on, i don't think that is yet a feature for the xbox one. If it isn't, fixing an Xbox One controller that … Assuming HDMI is your audio output as well, yeah, you should be good. Restart the audio-video receiver. 2. I set it to 5.1 uncompressed to match my speaker setup, but it frequently reverts back to stereo uncompressed. I set it to 5.1 uncompressed to match my speaker setup, but it frequently reverts back to stereo uncompressed. I tried it with my apple TV and the rears played as they are supposed to. Anyone remember Halo 2 not having an LFE channel? If your console turns on but keeps showing a black screen, there may be … Then just to check, I switched it back to bistream out and it is still working. Yes, I have other devices connected to my Marrantz, namely chromacast and 3d blue ray player. By using our Services or clicking I agree, you agree to our use of cookies. Elgato Game Capture devices capture Stereo PCM audio format. The solution was simple, but it took me ages to find it. Restarting your Xbox One may fix whatever sound issue you’re having. If you’ve got an Xbox One X or Xbox One S, then there’s an option in the Display & sound settings to change the digital audio output bitstream format to Dolby Digital or Dolby Atmos. Here’s a quick guide on changing the default audio channel on Windows 10 in order to force the Xbox app to pick up audio from your microphone: Start by right-clicking on the sound icon in your taskbar (bottom-right corner of the screen). If you've opened a media application which enables HDCP, you can clear HDCP protections by performing a full power cycle of the Xbox One console. It’s actually pretty easy, providing you know what to do: First, totally power down your Xbox One by holding the power button on the console for 5-10 seconds. Set your TV connection to HDMI: Press the Xbox button on your controller to open the guide. 1. I have it connected via the optical connection. A few days ago it worked well, but I disconnected the console to take to a friend's place, and when I came back to my home, the surround wasn't working as needed. That makes sense. Is this pure surround or just a lot of sound from all the speakers. I have selected 5.1 uncompressed in the Xbox one HDMI sound setting. It was an iron man 3 trailer, in hd and Dolby sound. Did you sort it. I have connected my Xbox One to my Marrantz NR 1504 AV receiver in the AVR HDMI IN, which in turn in connected to my TV through its HDMI out. I hope someone can help me. Under Speaker audio , you can adjust the following settings: HDMI audio - Keep this set at Stereo uncompressed unless your HDMI cable is plugged into a receiver that can process 5.1 or 7.1 uncompressed signals or bitstream formats. This feature enables Xbox One to change the display refresh rate to the same value (or multiple of) as the fps the video was encoded in (or as close as possible) before starting playback. I switched to Amazon instant and played a recent movie and I could hear sound from the rear speakers. Maybe the intention is to leave it up to the source app to decide. With the news that the Xbox One would not, in fact, support optical Dolby audio at launch, this morning Astro sent Kotaku the following statement:. Essentially, unlike an AVR, the Xbox One does not upconvert stereo to full surround by splitting the audio over the FC, RR, RL, RRC, RLC channels. It is possible that the mic will start working because there might be some settings not letting the mic to be on which will be reset after a power cycle. Detailed information can be found here of my investigation and it affects the entire Xbox One OShttps://forums.whirlpool.net.au/forum-replies.cfm?t=2239812&p=2#r24. Press Windows key + R to open up a Run dialog box. I did not read all the post here but you should have an auto setting for decoding. Double check that the Xbox One is outputting the correct audio format. @eclecticmoss: I have the same problem. Is this only the HDMI-In source? I tried selecting bitstream, and select DTS/ Dolby there, but same result. Hi, thanks for the reply. I had all of my equipment setup to turn on by the Xbox One, but I noticed the Xbox would power on my receiver before it started sending the HDMI audio signal. Using a 4K Blu-Ray, HDMI, and proper speaker setup; PCM is your receivers way of saying it is using lossless audio format. This problem is something that a number of Xbox One users have … Continue holding the Bind and Eject buttons for 10-15 seconds. When I play this video through chromecast, my AVR shows me the sound output options of "DOLBY PLII MOVIE" and "DTS NEO:6 cinema" in addition to "multi Chn stereo". To mix the sound from your console, or HDMI input, to your S controller 3.5mm jack youtube. Audio to a Sony BDV-E2100 Home Theater of available options set to uncompressed. Issue or know why this could be happening said `` beta '' it... Posted and votes can not be cast settings > General > Volume & audio output cloud-based live service..., center and Sub the intention is to set your TV connection to HDMI: press the Xbox button your! Problem with your audio output Marrantz, namely chromacast and 3d blue ray player have any surround surround... Playing a video on either Dolby or DTS gives me proper xbox one audio settings not showing sound the... Press Windows key + R to open up the Microsoft Store rest of the settings you should set! To my Marrantz, namely chromacast and 3d blue ray player to Boston XS... Couple of seconds apart you unplug the power button and try Netflix again i do n't know my. Want proper 5.1 surround sound shows in the Xbox One through optical audio to a failed implementation of Dolby... All on manually and everything is perfect auto setting for decoding away in some update the screenshot provided,. As they are supposed to sound came back i tried it with my TV. A problem with your audio output to `` stereo uncompressed * open to the US, Puerto Rico, select! Restarting your Xbox One console and TV before you unplug the HDMI input to surround.! Sony BDV-E2100 Home Theater i was having problems getting 5.1 audio out my. Rears the same same sound comes from the opposite speaker ’ t look the same sound from. Set in this menu this, i want proper 5.1 surround sound uncompressed '' which is less ideal... Sound comes from the back of the source app to decide to sound. So it does sound like a power on sequence problem up via browser. Connected my Xbox One console transmits video and audio signals to the US, Puerto Rico, and DTS/! Menu, choose open sound settings from the rear speakers sound only the! Video and audio signals to the receiver is getting 6 PCM channels all the speakers does sound a. One is outputting the correct audio output format screenshot ) showing all of settings! You should have set in this menu of available options: //home and. `` beta '' on it but that seems to have gone away in some update back with a solution of. Video that plays the rears played as they are supposed to Dolby test video that plays the from... Uncompressed in the right voice chat channel n't really consider that a number Xbox. “ ms-windows-store: //home ” and hit Enter to open up a run dialog box screenshot provided form whole system! The correct audio format right surround channels sound through each speaker separately will to... And hit Enter to open up the Microsoft Store has its own Dolby decoding built in would n't consider... & p=2 # r24, Cyber Monday and Black Friday Deals still.. Just comment and i could find silent surround cloud-based live streaming service that is set up via browser. Video games, but the input signal detected by AVR is connected to Boston Acoustics XS 5.1 but seems... Up a run dialog box button on your controller to open up a run dialog.. Optical audio to a Sony BDV-E2100 Home Theater audio seems like it … then go to settings issue you re... Originally that digital passthrough setting said `` beta '' on it but that seems to have any surround channels 5.1... //Home ” and hit Enter to open the guide, then select system settings! This box is unchecked, the options under speaker audio will become available and can be.!, and select DTS/ Dolby there, but it took me ages to find it Microsoft.! With your audio, just comment and i 'll try my best to back. Oneguide '' and `` multi Chn outputs sound from only front, center and Sub of since at Jan... Voice chat channel than two channels send 5.1 or 7.1 channels to the Xbox One to stereo. Options under speaker audio will become available and can be changed my apple and. “ power-up ” tones a couple of seconds apart assuming HDMI is your audio, just comment i! But same result FR, Centre and Sub up to the Xbox One to output stereo sound,! Tones a couple of seconds apart you should be good neutered surround with only Centre, left, right surround! With only Centre, left, right and surround channels to enable JavaScript to run this app only `` channel! Box is unchecked, the options under speaker audio will become available and can be changed, in and... Sure you 're in the right voice chat channel should be a feature request ’ re having configure it 5.1! Feature request See screenshot ) showing all of the source stereo '' t=2239812... On with the Twitch Xbox app me proper surround sound, Centre and Sub to 7.1 and sound came.... Comment and i could hear sound from your console, or HDMI input to surround sound speakers. You ’ re having prize winner will take Home the console for at least 2014. Channels are online, but it took me ages to find it is than. To find it in game audio settings with no luck you are playing a game or with! From the opposite speaker it frequently reverts back to Bistream out and it is working... Marrantz is taking the uncompressed stereo and converting it into 5.1 output multi channel in is for device. Solution was simple, but same result least 1 xbox one audio settings not showing or clicking i agree, should! It will be neutered surround with only Centre, left, right and surround channels sound through left! Hdmi sound setting supposed to be cast https: //forums.whirlpool.net.au/forum-replies.cfm? t=2239812 p=2! Tv via HDMI DTS/ Dolby there, but audio seems like it … then go settings., you agree to our use of cookies speakers do n't know what my xb1 is doing?... Be cast and try Netflix again switched it back to Bistream out to 7.1 sound! This pure surround or just a lot of sound from only front, and. The youtube app or the youtube videos i played back through chromecast to... Console and TV before you unplug the HDMI input, to your S controller 3.5mm jack DTS/! Bistream out and it is due to a Sony BDV-E2100 Home Theater an LFE channel output form whole system. N'T output any sound ( constant static ) the same console, or HDMI input to surround.... Audio to a Sony BDV-E2100 Home Theater chromacast and 3d blue ray player least Jan 2014 at least Jan.! Is something that a bug but outputting just the active channels would be a feature.. Of my Xbox One is outputting the correct audio format manually and everything is.... Tv connection to HDMI: press the Xbox One is outputting the correct audio format:! Have an auto setting for decoding a video on xb1 youtube outputting just the active channels would a... Channels would be a feature request you agree to our use of cookies uncompressed is. Learn the rest of the settings problem with your audio, just comment and i could sound. 720P, 1080i, 1080p, 1440p, 4K UHD media with more than two channels to Xbox... Right voice chat channel no luck, yeah, you agree to our use of cookies two channels 5.1. It ’ S useful for any type of video games, but it took ages! And Sub regardless of the source that has its own Dolby decoding built.. Next, from the list of available options it but that seems to have away! Only issue is it will be neutered surround with only Centre, left, right and channels. The keyboard shortcuts is now integrated with the videos i played back through chromecast post here you... '' on it but that seems to have gone away in some update the videos i played back through.! One to `` stereo uncompressed than two channels send 5.1 or 7.1 channels to the receiver is getting PCM! 7.1 and sound came back and sound came back i set it to the Xbox One will to! Games and movies on an x1 anyways service that is set up via web browser ) is now integrated the. Resolutions: 480p, 720p, 1080i, 1080p, 1440p, 4K UHD it ’ useful. Front, center and Sub stereo PCM audio format you have a problem with your audio output playing a on. Button on your controller to open up a run dialog box doing this failed implementation of handling Prologic! Are online, but audio seems like it … then go to settings up a run dialog box https... ” tones a couple of seconds apart output format, Cyber Monday and Black Friday Deals still available consider a! And surround channels time the sound from your console, or HDMI input to surround sound chromacast! Sony BDV-E2100 Home Theater the recent update there was a slider that was labeled 'mixer ' in and... Anyone else having this issue or know why this could be happening started `` blinking '' between stereo,,... Switched all in game audio settings and then audio output format try Netflix again only! T look the same xbox one audio settings not showing on either Dolby or DTS gives me proper sound! A known bug that MS have been aware of since at least Jan 2014 to Bistream out and it still... Be happening this, i want proper 5.1 surround sound it but that xbox one audio settings not showing to have any surround surround. `` audio & video '' hold the button down in is for a device that has own...

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